Professional and organisational learning

Digital Leadership and Business Technology Academy

Practical technology leadership for businesses, NGOs, schools, public-interest organisations and professional teams operating in Sierra Leone.

Recommended programme

A clear route from essential oversight to strategic leadership.

1

Essential digital leadership

IT, governance, data, cybersecurity, AI and continuity.

2

Organisational operations

Collaboration, finance, records, customers, people, projects and identity.

3

Governance and growth

Strategy, risk, procurement, growth, automation and change.

63 professional courses found.

Business area 01IT and digital technology leadership6 courses
ITB-110Foundation / Beginner

Essential IT for Business Leaders

Understand the systems, suppliers, costs and decisions that leaders must govern without needing to become technicians.

DGT-115Foundation / Beginner

Digital Governance and Business Resilience

Put practical accountability, policy, risk ownership and resilient decision-making around organisational technology.

DAT-115Foundation / Beginner

Data Skills for Decision-Makers

Use operational and financial data critically, ask better questions and avoid misleading conclusions in leadership decisions.

AIB-115Foundation / Beginner

Practical AI for Leaders and Business Owners

Evaluate useful AI opportunities while managing accuracy, privacy, cost, bias, staff impact and supplier claims.

BCP-115Foundation / Beginner

Business Continuity and Disaster Recovery

Keep essential services operating through power, connectivity, device, supplier, cyber and facility disruption.

CHG-115Advanced

Leading Digital Change

Lead digital transformation, staff adoption, process redesign, resistance management and benefits measurement.

Business area 02Technology productivity and collaboration7 courses
CLD-115Intermediate

Cloud and Collaboration for Organisations

Govern Google Workspace, Microsoft 365, shared drives, permissions, calendars, meetings and collaborative documents.

COM-115Foundation / Beginner

Professional Digital Communication

Improve business email, reports, presentations, online meetings, messaging etiquette and stakeholder communication.

MOB-115Foundation / Beginner

Mobile-First Business Operations

Use smartphones for productivity, scanning, workflows and payments while protecting devices and working with limited bandwidth.

PMG-115Intermediate

Digital Project Management

Plan work, responsibilities, milestones, budgets and risks using appropriate project-management platforms.

AUT-115Advanced

Workflow Automation for Organisations

Design governed digital forms, approvals, notifications and safe no-code or low-code workflows.

REM-115Intermediate

Remote and Hybrid Work Management

Manage remote access, collaboration, supervision, productivity, security and staff wellbeing.

PRS-115Intermediate

Digital Presentations and Executive Reporting

Create professional presentations, management reports and clear visual communication for decision-makers.

Business area 03Digital technology and money3 courses
PAY-115Intermediate

Digital Payments and Mobile-Money Operations

Govern payment channels, settlement, references, refunds, reconciliation, chargebacks and fraud prevention.

REC-115Intermediate

Electronic Records and Document Management

Control file structures, naming, retention, versions, archives, digitisation and defensible disposal.

AUD-115Advanced

Digital Audit Trails and Organisational Assurance

Use evidence, activity records, approvals and control testing to strengthen accountability and audit preparation.

Business area 04Customer, sales and growth technologies7 courses
CRM-115Intermediate

Digital Customer Service and CRM

Govern customer histories, enquiries, complaints, support tickets, consent and CRM service standards.

DPM-115Advanced

Digital Marketing and Performance Measurement

Plan campaigns, manage content, improve search visibility and govern analytics, conversions and advertising controls.

WEB-115Advanced

Digital Presence and Online Business

Oversee websites, domains, professional email, hosting, social platforms, analytics and online reputation.

ENT-115Intermediate

E-commerce and Digital Entrepreneurship

Plan online stores, marketplaces, pricing, fulfilment, customer protection and digital products.

SAL-115Intermediate

Digital Sales and Lead Management

Manage lead capture, sales pipelines, follow-ups, quotations, digital proposals and performance monitoring.

BRD-115Intermediate

Brand Management in Digital Environments

Govern brand identity, digital assets, social-media consistency, partner branding and reputation protection.

ECX-115Advanced

Customer Experience and Digital Service Design

Improve customer journeys, accessibility, feedback and joined-up online and offline services.

Business area 05People and digital workforce management5 courses
HRD-115Intermediate

Digital Workforce Management

Govern staff records, attendance, performance systems, remote work and responsible digital supervision.

IAM-115Intermediate

Staff Identity, Access and Lifecycle Management

Control role-based access, onboarding, offboarding, access reviews, multifactor authentication and account ownership.

LND-115Intermediate

Digital Learning and Workforce Development

Use learning-management systems, competency records, professional development and training evaluation responsibly.

POL-115Advanced

Digital Workplace Policies

Develop usable policies for acceptable use, remote work, personal devices, social media, records and AI.

KMG-115Intermediate

Knowledge Management for Organisations

Capture institutional knowledge, procedures, repositories and handovers without dependence on one employee.

Business area 06Infrastructure and technical decision-making7 courses
TEL-115Intermediate

Connectivity and Office Infrastructure

Plan internet, Wi-Fi, routers, printers, power protection, inventories and basic office infrastructure.

NET-115Intermediate

Networking Essentials for Decision-Makers

Understand business networks, segmentation, remote access and availability when working with specialists.

CLD-116Intermediate

Cloud Services for Decision-Makers

Evaluate cloud models, hosting, storage, shared responsibility, availability, costs, migration and providers.

AST-115Intermediate

Technology Asset and Licence Management

Control equipment registers, software licences, warranties, maintenance, assignment and secure disposal.

SUP-115Intermediate

Managing IT Support and Service Delivery

Govern help desks, priorities, service requests, escalation, response targets and provider performance.

PRC-115Advanced

Technology Procurement and Vendor Management

Assess requirements, quotations, contracts, licences, service levels, total cost and vendor lock-in.

ARC-115Advanced

Understanding Business Technology Architecture

Understand how websites, applications, databases, networks, integrations and cloud services fit together.

Business area 07Information, privacy and compliance6 courses
PRV-115Advanced

Data Protection and Privacy for Leaders

Govern personal information, lawful handling, consent, retention, access, breaches and accountability.

LGL-115Advanced

Digital Compliance and Electronic Evidence

Manage electronic contracts, licences, audit trails, intellectual property and evidence preservation; jurisdiction-specific legal review is required.

IPR-115Advanced

Intellectual Property and Digital Content Rights

Understand copyright, trademarks, licences, open resources, staff-created materials and lawful reuse.

GRC-115Advanced

Governance, Risk and Compliance Systems

Connect risk registers, controls, policies, evidence, assurance and management reporting.

ETH-115Advanced

Digital Ethics and Responsible Technology

Address fairness, transparency, surveillance, monitoring, algorithmic decisions and responsible adoption.

ACC-115Intermediate

Digital Accessibility and Inclusive Services

Create accessible documents, websites, forms and services using assistive technology and plain language.

Business area 08Security and resilience electives7 courses
CYB-115Foundation / Beginner

Cybersecurity for Leaders and Business Owners

Lead cyber risk, access control, incident readiness, security investment, staff responsibilities and recovery without needing to become a security technician.

FRD-115Intermediate

Digital Fraud, Scams and Financial Crime Awareness

Recognise social engineering, payment fraud, impersonation and mobile-money scams and apply escalation procedures.

INC-115Advanced

Cyber Incident Leadership and Crisis Management

Lead containment priorities, escalation, communications and recovery decisions during cyber incidents.

TPR-115Advanced

Third-Party and Supply-Chain Technology Risk

Govern supplier access, outsourced systems, due diligence, contractual controls and dependency risk.

BCK-115Intermediate

Backup, Recovery and Information Preservation

Plan backup, retention, restoration testing, ransomware resilience and management assurance.

SOC-115Advanced

Security Monitoring and SOC Awareness for Leaders

Understand logs, alerts, escalation, metrics and management responsibilities when working with a security operations centre.

SEC-116Advanced

Security Awareness Programme Management

Design staff awareness, simulations, reporting and reinforcement and measure behavioural change.

Business area 09Innovation and strategic development8 courses
INN-115Advanced

Innovation and Digital Product Development

Move from problem identification through prototypes, user feedback, service design and build-versus-buy decisions.

STR-115Advanced

Digital Strategy and Technology Roadmapping

Align goals, capability, priorities, budgets, milestones and performance indicators in a technology roadmap.

BIA-115Advanced

Business Intelligence and Management Dashboards

Govern data sources, dashboard design, interpretation and executive reporting without misleading metrics.

DTS-115Advanced

Digital Transformation for SMEs and NGOs

Assess processes, select systems and phase implementation around workforce readiness and measurable benefits.

NCD-115Advanced

No-Code and Low-Code Solutions for Leaders

Evaluate forms, databases, websites and workflows while governing citizen development and its limits.

API-115Advanced

Systems Integration for Decision-Makers

Understand APIs, data exchange, automation and integration risk when evaluating connected systems.

IOT-115Advanced

Smart Devices and IoT for Organisations

Assess sensor and tracking use cases, connectivity, maintenance and security risks.

SUS-115Intermediate

Sustainable and Responsible IT

Improve energy use, equipment lifespan, repair, procurement and responsible electronic-waste handling.

Business area 10Technologies across sectors7 courses
EDU-115Intermediate

Digital Leadership for Schools and Training Providers

Govern learning platforms, student information, safeguarding, assessment systems and education data.

NGO-115Intermediate

Digital Operations for NGOs and Community Organisations

Manage donor records, field data, programme monitoring, safeguarding, reporting and low-connectivity operations.

GOV-115Advanced

Digital Public-Service Leadership

Govern citizen services, public records, transparency, accessibility and continuity of essential services.

RTL-115Intermediate

Retail and Inventory Technology

Oversee point-of-sale systems, stock control, barcodes, reconciliation, suppliers and customer records.

HSP-115Intermediate

Digital Operations for Hospitality and Tourism

Manage reservations, guest communications, payments, reviews, customer data and continuity.

AGR-115Foundation / Beginner

Digital Tools for Agriculture and Rural Enterprise

Use mobile records, market and weather information, payments and logistics in low-connectivity settings.

LOG-115Intermediate

Digital Logistics and Supply-Chain Management

Manage procurement records, inventory, tracking, delivery coordination and supplier performance.

Built around your organisation

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