Practical computer systems support
Work safely from component identification to verified repair.
- Components, safety and installation25 min
- Maintenance, diagnosis and customer support25 min
IT support
Install, configure, maintain and troubleshoot computer equipment using safe workshop and customer-support practice.
Course outline: enrolment opens after THNF content and assessment review.
What you will be able to do
Course structure
Work safely from component identification to verified repair.
Access and progression
The required capability matters; the learner does not have to personally own every device.
Aspiring ICT technicians, helpdesk staff and people supporting schools, SMEs or community organisations.
Personal 64-bit computer with 4 GB RAM and 20 GB free, or use the required device and software at a readiness-approved THNF centre.
A readiness-approved THNF centre provides the supervised toolkit, anti-static protection, spare/refurbished components and safe electrical workspace.
Junior ICT, helpdesk, network-support, systems-support or hardware-support trainee.
Progression is not a guarantee of employment or external certification.Refurbished or modest hardware, schools and SMEs, power fluctuation, UPS/surge protection, intermittent connectivity and locally repairable solutions.
Skills in context
These are realistic directions that the skills can support—not promises of employment, job titles or external certification.
Computer hardware and IT support